Needs assessment software
ECCO’s advanced needs assessment software can help managers in care and support services determine the needs of their staff and customers, allowing them to plan and allocate resources accordingly.
Our needs assessment software can also identify gaps between the current conditions at your organisation and the essential needs of staff and clients, helping you formulate a priority order and a long-term course of action.
If you have any questions don’t hesitate to contact the ECCO team today and book a FREE demo.
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Fully compatible software
Fully compatible with all platforms, devices and browsers.
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24/7 support
We offer full support and technical assistance with all of our ECCO packages.
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Providing excellent service
We have a long history of delivering simple & lasting solutions to our customers.
Needs analysis software
An advanced management system with needs analysis software like ECCO can be greatly beneficial when managing care and extra care organisations. With ECCO you can take notes on the needs and concerns of your team as well as your clients and their families and have all the data stored in one centralised platform, available for you to access whenever you need to.
Our needs assessment software can easily identify what you need to focus on, which can save you time and effort as you won’t waste resources. It will also enable your team to deliver the highest quality of care to the individuals supported by your organisation.
ECCO allows you to keep the needs of your clients at the forefront of your service. Contact our team to learn more and request a free demo.
Benefits of ECCO
- Real time reporting including client outcomes
- Customisation and integration
- Support planning and risk management
- For organisations who offer a range of support services
- SMART outcome focused support plans
- Health and safety buildings management
- 24 / 7 Support
- Online client file library
- Ongoing support for customisation for the duration of your licence agreement
- State of the art audit logs
- Easy to use, visual rostering
- Online / offline mobile use with care app
- Management KLOE dashboards
- Request the development of new features
- Different service pathway designs
- APIs to support your integration as required
- Group support recording
- HACT social value monitoring
- Any necessary staff training required
- Incident reporting and safeguarding pathways
- Service charge payments module
- Visit scheduling for sheltered accommodation
Click & Go with ECCO
Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.
Book your demoSome key features of ECCO
- Housing Support
The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.
ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.
- Client Support “Auxiliary” Service Pathways
ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.
Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.
- Rota
ECCO’s rota module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether extra care, domiciliary or community-based care or supported living. The key differences in the rota module in extra care and domiciliary care is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.
As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.
What makes ECCO different?
We are fully compatible with all platforms, devices and browsers.
Contact Us“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”
Compatible with ALL devices
All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.
Have no trouble using our products on your phone, tablet or desktop!
Compatible with ALL platforms
Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.
Integrate ECCO products with all platforms.
Compatible with ALL browsers
All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
Sectors ECCO covers
Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.
Get started from as little as £3.00 per user per week
"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."
