Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Easy to use, visual rostering
  • Online / offline mobile use with care app
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Get started today

Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.

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Get started from as little as £3.00 per user per week

Watch the video above and discover ECCO

Click & Go Software Package

Our Click & Go software package is ready to use and packed with all the features you need to effectively manage your staff, access care plans and risk assessments, and create real time reports. The ECCO software is compatible with all browsers, devices and platforms so you can access the information you need wherever and whenever you need it.

We want to make sure you get all the support you need, so you can support those in need which is why the ECCO support system also gives you access to tutorials and 24/7 help from our team. Book a demo for our Click & Go software package today!

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Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

Driving success for our customers

    Contact us for your free demo

    Click & Go Management System

    Our Click & Go management system is designed to be used by managers in third sector organisations, housing associations, care and extra care institutions including supported housing organisations and mental health charities. The easy-to-use interface allows you to manage workflows, access information, create plans, assess risk and much more.

    ECCO offers an all-in-one solution that utilises online care & support planning, outcomes monitoring, risk management, rostering, and reporting modules. With our management system your staff can save time on paperwork and reports and have more time to spend with the people they support.

    If you want to learn more about our Click & Go management system or have any questions, get in touch with our team today!

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    Testimonials

    Don’t just take our word for it

    ECCO is being used by third sector organisations, housing associations, care, and extra care organisations to support over 10,000 clients with more than 750 different services configured in the software.

    “ECCO staff ensured the software worked for us, and as a consequence we are confident we will remain at the forefront of service delivery. Our use of the software will support future bids as ECCO seems well able to cope with the ever changing government agenda. Furthermore ECCO has enabled us to use the latest developments in internet based technology.”

    Get started from as little as £3.00 per user per week

    • Business Support Manager

      "We have been using ECCO software since 2012. Its clear graphical interface and intuitive work flow meant that ECCO was soon popular with our staff.

      ​During that time ECCO has enabled us to, evidence the support we are giving, more effectively support our clients and win new contracts.

      We currently contract with a variety of commissioners including (but not exclusively) Children in Need, Tudor Trust, Lloyds TSB Foundation, Tier 1 and Tier 2 local authorities plus others. From a management perspective it is difficult to see how we could have delivered our new services without it.

      The potential efficiency savings are considerable as we have moved to a largely paperless system and our staff have been able to spend more time delivering outcomes with relevant information always to hand. We have, I believe more than covered the cost of the licence fee."

    • Supported Housing Manager

      "ECCO staff ensured the software worked for us, and as a consequence we are confident we will remain at the forefront of service delivery. Our use of the software will support future bids as ECCO seems well able to cope with the ever changing government agenda. Furthermore ECCO has enabled us to use the latest developments in internet based technology."

    • Senior Procurement Manager

      "After our evaluation process we had no difficulty in deciding to use ECCO software for our Individual Support services. ECCO was our first choice supplier and system when comparing each against one another.

      ​ECCO is user-friendly and has a great visual look. Our customers felt they could be more involved in their support plan, even completing the details themselves on the system. ECCO has an intuitive workflow and appears well able to support future requirements such as personalisation. As the system collates information this will make producing evidence/statistics/outcomes much easier and the possibility of linking up with relevant services through the system (Supporting People, Local Authorities, Referring Agencies) will simplify multi-agency working. We are impressed by the people at ECCO. They have expertise in the supported housing market, are able to interpret our needs and talk in plain English."

    • Independence and Opportunity Manager

      "We had used ECCO for over two years to support delivery of our Employment Support Service and Travel Training Service, however our new Managing Director who had previous web-based system experience wanted to introduce an electronic system throughout all services.

      After much research and discussion with ECCO and other workflow, the decision to roll ECCO out multi-agency. This was due the flexible nature of the system, the ability to add or remove services with little notice and even change the flow and outcomes collected."

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