Some details of the for the more technically minded...
"Ecco is a user-friendly system that can be tailored to the needs of an organisation so it provides insights into the customers support needs effortlessly."
Process Analyst, Rooftop Housing Group
Though ECCO is simple and intuitive to use, there is much sophistication 'beneath the bonnet' as can be appreciated by those who are technically minded. Such sophistication is to ensure a 'future-proof' software that can be easily configured or added to, to meet the growing demands in a changing social and economic environment.
From the sophistication of the SPRING framework used by more than 50% of the Global 500 companies to our proprietary 'Audit First ' architecture and technology and Google’s Material Design standards for user interface, ECCO is unique in design to give you an ultra-reliable and value-added product that is best of its kind on the market.
Did someone say a mobile, online/offline saas solution with 3rd party api integration?
...let's check this out!
Some of the key features of the ECCO platform
SPRING framework for server-side frameworks
Google’s Material Design standard for best user experience
SaaS solution from conception with hosting solution selected for reliability and rapid disaster recovery
Innovative offline working with encryption on local device
Mobile application – all supported mobile devices on Android or IOS browsers
Sophisticated algorithms for configurable linear and complex workflows
High security and hierarchical access controls
Online/offline continuous operation when WiFi is not reliable. This feature allows devices without SIM cards to be used.
Embedded Custom form builder
Audit focused through 'Audit First ': ECCO’s audit-first technology ensures that any changes (whether temporary or permanent) are clearly tracked in the audit history.
Web API integration for 3rd party products - currently integrated with three major housing management software products
Built in dashboard and reports engine
ECCO works with any of
the leading cloud data warehouses...
One of the key advantages of using the Spring Cloud service is that it is supported by the leading Cloud Data Warehouses (Microsoft Azure, Amazon Web Services and Google Cloud). This allows the customer to take advantage of the cloud infrastructure offered by any of these organisations (eg Microsoft 365 or Goggle messaging) when using ECCO.
By using the spring framework, ECCO is not tied to the infrastructure and maintenance of the cloud data products of the leading warehouses. This gives our customers the freedom to choose whichever they have or want for their organisation (or may need to switch to at some time in the future) without having to change the care and support software they use.