Choosing the right care package for you...
Ideal for organisations with a single care service like some care homes, retirement homes, and elderly domiciliary care.
Little administration or overhead, reducing costs
Fast, smooth digitisation and implementation
Minimal IT training or knowledge required by care workers
Initial service configuration
Cost as little as £1.50 per client per week
Easy to use, Visual Rostering
Care Planning and Risk Management
Online Client File Library
Real Time Reporting
Payroll and Invoicing
Management KLOE Dashboards
Online/Offline Mobile use with Care APP
Ideal for larger organisations with complex multiple services in care and extra-care as well as supported living.
Multiple service pathways configurable to your organisation
Continuous development of service pathways as your requirements evolve
Family/Client APP available
Integration API options to link to other software used by your organisation
Customisable reports and dashboards
ECCO for care/ extra care services
All care and extra care service needs are recorded and monitored within the eccosoftware.
The product is applicable for use in all types of accommodation including care homes, assisted living facilities, nursing homes, continuing care retirement facilities, and residential homes.
Care plans and care delivery
ECCO is a wrap-around product that utilises its online care planning, rostering, invoicing and payroll, and reporting modules for a complete service.
Real time monitoring and compliance is assured through the ECCO Carer APP providing a complete, self-contained, auditable system for the provision of care/extra care services to your clients.
payroll & invoicing
scheduling & rostering
care plans & carer app
"Using ECCO means staff have more time to spend with the people we support."
Support Worker, Creative Support
At the heart of ECCO are personalised digitised care plans. The care plans would contain all activities desired and necessary to the well-being of the client. It will include such things as medication needs, hygiene and sleep requirements, and therapeutic activities and other complex care needs. The care plan would include the risks to be managed in the delivery of the care/extra care.
The digitised care plans can be made accessible to family members and medical professionals in a safe and secure way.
Simple to use Scheduling and Rostering
ECCO’s rostering module has a clean, simple look to provide managers with easy to interpret weekly and daily rotas for healthcare assistants or support workers. Rotas, staff availability, and individual service user support requirements can all be edited directly from the rota screen, rather than navigating away to other parts of ECCO.
Sophisticated AI technology sets ECCO apart from other online rostering solutions. Our auto-plan function supports rota planners in providing continuity of care with staff and service user combinations, whilst taking into account changes to staff availability and service user requirements on a week-to-week basis.
Service user support needs and requirements are matched to care workers’ skills and interests to ensure best-case matching in rotas. These relationships are stored in the rota history and help to form the decisions made within the auto-plan feature.
Whether through GPS tracking, QR codes or a simple start & stop visit button—rota compliance can be monitored in real time.
"ecco care has a very easy to use rostering and scheduling module and makes creating individual residents care plans easy and as detailed as I need, so all staff know exactly what’s required for each client."
Extra Care Housing Manager, Croydon Housing
Invoicing and payroll
ECCO allows organisations responsibility for creating their own billing rates, contract variations, and renewal notices. ECCO creates a fully audited history of any contract changes.
The evidence verification process ensures that all service users' planned support is signed off by a manager if it sits outside the planned rostering, ensuring that no safeguarding concerns arise. This reporting of planned vs. actual service delivery is an intuitive, straightforward reporting process so that managers of all levels can feel confident in this auditing process.
Payroll and invoicing reports are available in CSV and Excel formats. They can be customised to meet your requirements.
In ECCO medication support plans are created to give workers key information to supplement the medication administration process. The administration of medication can be further enhanced by positive risk management plans for service users who wish to self-medicate, or who are working towards this outcome with you.
Central to medication monitoring is ECCO’s eMAR which enables online recording, tracking and reporting of medication compliance. A straightforward design ensures that this critical function is easy and accurate for workers to complete.
ECCO software architecture built on ‘Audit First ’ principles facilitates a truly reportable service user journey. All medication tasks create an accessible, filterable audit trail that managers have access to at all times.